Support

Help with the activart connector

Something not working, or a question about your data? Email hello@corunner.io and include a short description of what you asked your assistant and what happened. We reply as soon as we can.

Setting it up

The step-by-step instructions for Claude and ChatGPT are on the home page. The connector address is https://mcp.activart.pro/mcp.

Common problems

"Not connected to Strava yet"

Your assistant has no active sign-in. Remove and re-add the connector, then approve access on Strava's sign-in screen when asked.

My activity doesn't show up, or can't be drawn

A poster needs a GPS route. Indoor workouts and manually entered activities have none, so they can't be drawn. Very new activities can take a few minutes to appear after Strava finishes processing them.

"Strava is busy right now"

Strava limits how many requests apps can make in a short time, and the limit is shared by everyone using activart. Wait a few minutes and try again.

"Lots of posters are being drawn right now"

Posters are drawn on a small server that handles a few at a time. Try again in a minute.

My pace chart or elevation profile is missing

Charts need data from Strava: mile or kilometer splits for pace, and altitude data for elevation. Indoor workouts, manual entries and activities recorded without an altimeter may not have them. Your assistant tells you when a chart was left off. Very tall posters, like the story size, may also not have room for a chart.

The poster has no place name

Strava rarely stores a place for an activity. Tell your assistant the place you want, for example "label it Toledo, OH", and it appears next to the date.

I can't save the poster image from the chat

Claude and ChatGPT show the poster in the conversation but don't always let you save it. After each poster, activart gives you a private link that works for 15 minutes. Open it, then use Download poster (or press and hold the image on a phone). If the link has expired, ask your assistant to make the poster again.

The assistant can't add the poster to my Strava activity

Strava doesn't let apps add photos to an existing activity. Download the poster, then add it in the Strava app.

Your data

• Disconnect: revoke activart in Strava under Settings, My Apps, or remove the connector from your assistant's settings.
• Delete what we store: email hello@corunner.io with your Strava athlete ID or profile link, and we will delete it within 14 days.
• What we store and why is described in the Privacy Policy.